Facebook widget
Open as PDF file
Returns And Exchanges
Returns And Exchanges

We only accept returns on Damages and, Defective or Misrepresented products or incorrect items sent to you. In all these circumstances only we issue refunds or exchanges. We cover the shipping cost in any of these scenarios. In order to keep our prices low we cannot accept refunds or exchanges other than the reasons mentioned above. Refunds are process within 1 Business day of receiving the item back to our warehouse.

Warranty

We offer 30 Days Warranty with all products directly with us except product with spicule warranty issued by Zepter International Canada (in written and/or with certificate). This means if the products breakdowns or malfunctions within the first 30 days of you receiving the product, you will ship the defective item back to us and we will either ship you a new one or issue you a refund for the defective item. The warranty do not apply for miss use and /or miss handling.

To process warranty issues, please email us at customercare@zepterinternational.ca, for fast processing. Thank you
 
  • Email Address
  • Details
  • Captcha Check
Accept

Cookies

This website uses "cookies", which serve to make our internet presence overall user friendly, effective and safer for example when it comes to speed up the navigation on our website and measure the frequency of page views and overall navigation. Cookies are small text files that are stored on your computer system, so that you can use all the features of our online shop optimally. We explicitly point out that some of these cookies are transferred from our server to your computer system - "session cookies". These cookies are automatically deleted at the end of the browser session from your hard drive Cookies Policy.